Terms and
Conditions
The agreement between you and FAFA570 covering accounts, deposits, bets, bonuses, withdrawals and dispute resolution. FAFA570, No.515 Street Preah Monivong Blvd (93), Phnom Penh, Cambodia.
1. Agreement
By registering an account you accept these terms, the privacy policy and the responsible gaming policy. If you do not accept them, do not register and do not place bets. Where a translation is provided, the English version prevails in the event of a conflict.
2. Eligibility
You must be 18 years or older and resident in a jurisdiction where using this platform is lawful. One account is permitted per person, per household device and per payment method. We may request proof of age, identity, address and source of funds at any time, and may suspend account functions until it is provided. Accounts found to belong to a person under 18 are closed immediately and all stakes returned.
3. Your account
You are responsible for keeping your password and one-time codes confidential. Activity conducted through your credentials is treated as your own. Notify support immediately if you believe your account has been accessed by someone else. Accounts inactive for 24 consecutive months will be closed after notice, with any balance returned to your registered payment method.
4. Deposits and withdrawals
Minimum deposit and withdrawal amounts are shown at the cashier. Withdrawals are returned to the payment method used for the deposit wherever possible. Large requests are subject to manual security review. Deposited funds must be used for play; depositing and withdrawing without meaningful play may be treated as payment-system abuse and charged the underlying processing cost.
5. Bets and settlement
A bet is accepted once it appears in your bet history with a confirmation reference. Prices can change before acceptance; the price shown at acceptance is the price that applies. Bets placed on a market that was suspended, priced in obvious error, or offered after the event began are void and stakes are returned. Settlement follows the official result of the governing body. Where an official result is corrected within 72 hours, settlements are adjusted accordingly.
6. Bonuses and promotions
Wagering requirements, the claim window and any contribution rates are stated on each offer and in your account. Only one bonus may be active at a time. Withdrawing cash while a bonus is active forfeits the bonus and any winnings attached to it, which is confirmed on screen before you proceed. Bonus abuse, including low-risk or opposing bets placed to clear wagering, voids the bonus and any resulting winnings.
7. Prohibited conduct
The following void affected bets and may result in account closure: using more than one account; colluding with other players; using bots, scripts or automated tools; exploiting a software fault rather than reporting it; supplying false identity or payment information; and permitting a third party to use your account. Where funds are the direct proceeds of prohibited conduct, they are withheld and reported where the law requires it.
8. Game faults
If a game malfunctions, the round is void and stakes are returned. A malfunction includes any failure of the game software to produce a result consistent with its published rules and return to player. Displayed balances and results are indicative. Server records are the record of account in any dispute.
9. Responsible gaming
Deposit limits, loss limits, session reminders, cooling-off and self-exclusion are available on every account. Reductions apply immediately; increases take effect after 24 hours. Self-exclusion cannot be reversed inside the chosen period by you or by us. Opening a new account during a self-exclusion is a breach of these terms and any resulting winnings are void.
10. Complaints
Raise a complaint through live chat or Support@fafa-kh.com. We acknowledge promptly and aim to resolve within five working days, with a written outcome including our reasoning. If you are not satisfied, escalation details are supplied with our written outcome.
11. Changes
We may amend these terms. Material changes are notified by email and in your account at least 14 days before they take effect. Continued use after that date is acceptance. If you do not accept, you may withdraw your balance and close the account without penalty.